Private Coaching for Leaders and Managers

“I’ve got one or two people in senior positions whose performance is good, but not good enough for where I want to take this organization. I think they have it in them to be exceptional… but if they don’t take that next step, I’ll find someone to take their place.”

Global Advantage Can Help You With All or Part of The Following

1. Identify the cost/benefit to the business of the person’s current management/leadership ability.
2. Identify the cost/benefit to the business of improving the person’s management/leadership ability.
3. Identify reliable indicators of improved management/leadership ability. These measures should include business outcomes and process indicators; they should also include measures of team morale, business partner advocacy, supplier reliability, and customer satisfaction.
4. Discuss all of the above with the person whose management/leadership ability is going to be improved.
5. Working with the individual, do the following:
   1. List objective measures of performance excellence for his/her team. Compare those measures with those identified in step #3 (above). Where there is no alignment, fix the problem.
   2. Identify the extent to which this person believes s/he has what s/he needs to succeed. To the extent this is not the case, fix the problem.
   3. Identify the extent to which members of the team are aware of and have bought-into the measures of performance excellence (5 a.). To the extent this is not the case, fix the problem.
   4. Identify the extent to which members of the team have (and believe they have) what they need to succeed in achieving their accountabilities. To the extent this is lacking, fix the problem.
   5. Identify the extent to which customers’ criteria for excellence is being accomplished by this team. (To the extent customers are not satisfied, fix the problem.)
   6. Collect and present solid evidence of having improved management/leadership abilities per the indicators of that success (see #3).

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“When the clock is running, there’s money on the table and reputation on the line, Global Advantage makes sense.”