Team Re-Fueling Campaign

“I’ve got a good bunch of people in my group. They work hard and do well. The problem is they’re worn-out, a little on-edge, and flirting with burn-out.”

Global Advantage Can Help You With All or Part of The Following

1. Specify the business implications of a drop in performance excellence and the business implications for an increase in sick days or turnover.
2. Identify the value-add of your team. Use hard data and customer comments to validate this.
3. Identify the future value-add of your team.
4. List the “impossible” problems your team has solved, the setbacks from which your team has rebounded, the “unreachable goals” your team has achieved in the previous year or two. Be careful to illustrate this with specific, by-person examples.
5. Distil from the above principles that caused your team to be so usually creative, resilient, and valuable.
6. Design an event that brings your team together away from work, on work time, possibly with significant others. This event should have the following characteristics:
   1. The members of your team should view it as classy, well done, and thoughtful.
   2. It should explicitly articulate what the team has done and it should point out in very specific terms who did what to make your team so successful.
   3. It should say, “thank you” in ways that your team can “hear” and believe and value.
   4. It should tread very lightly on the next challenge… you may even elect to say nothing about the future.
7. Design a Rest and Remember Regularly calendar for the next twelve months. This should be an easy-to-implement plan for doing the following:
   1. Give your team a physically visible (not on the intranet) reminder of what they have done that is so extraordinary. This is the equivalent of a Team History.
   2. Literally stop the team in the middle of the work day, if even for 15 minutes to say “thank you” and to applaud them for specific and valuable contributions. This should not be an expensive event. This event should be announced at least a week before it occurs and one of these events should occur every month or more frequently.
8. You should manage all of this. With the exception of the Team History, don’t delegate this to a member of your team.
9. Get to know the members of your team better than you know them today. Find out what each aspires to in his/her life and career. Give serious consideration to how working for you can move them closer to those highly prized goals. Also, give serious consideration to job rotation, training in anticipating of the next job, promotions, and transfers out of your team and up the organization chart.
10. Make sure you are rested when you come to work. Make sure you are not the person who is always putting out fires and saving the day and taking work home. People do what they see… let them see you being in-control of your work rather than your work being in control of you.

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“When the clock is running, there’s money on the table and reputation on the line, Global Advantage makes sense.”